Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Then like us on Facebook and follow us on Twitter.
With Resolver you can send your case to key ombudsmen and regulators including:. Skip to content. Complaints Policy. What do I do if I have a complaint? What happens next? Your complaint will be logged on our internal system and you will be provided with a unique reference number. A dedicated customer service handler will be allocated to your complaint, or enquiry, to fully investigate and resolve your issue as quickly as possible, keeping you up to date throughout.
Chat Bot. Our Network. About Openreach. Using this site. Follow us. So finding you was the key to a successful process of getting years of problems fixed finally. Thank you, Simon. Geoff, Just to say thanks for your information. I email Gavin Patterson on the address you give here and within 2 hours my overcharge was sorted after weeks of chasing. High Level Complaints got in contact with me and resolved weeks of frustration.
Please note I try and keep this list up to date so if you find anything that needs ammending or adding please get in touch! Please use these numbers and email addresses with discretion — High Level Complaints and the CEO are only to be contacted if you have explored other reasonable channels first to no avail. Rake bt. Head of Openreach clive. The board of directors names can be found here Our board.
The email addresses are either firstname. Trees and bushes were untidy at the local telephone exchange and she needed them cut back. All she had was BT.
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