There isn't some sort of HDCP going on is there? It's the latest model display. Joined: Jun 8, Messages: Are you using the optical output simulatenously with the HDMI out? Anything in SD rebroadcast and Foxtel works. Anything HD doesn't work. From memory on one setting it had no sound at all, but I'll have to double check. Air Conditioners. About Us Community. My TCL. My Account Log Out. Find out the answers to some of our frequently asked questions.
Why can't I tune in any channels? If they are using rabbit ears antenna, it may not be good enough for reception Make sure that the TV antenna socket is connected to the wall antenna outlet Once step 1 and step 2 have been checked, ask the customer to do a scan of off the channels. If they receive channels, problem solved. If not, continue to step 4 Try another antenna cable, it may be broken.
Go outside and check the position of the TV antenna. Compare it to the neighbour's antenna; it should be pointing in the same direction. It must point to the transmission tower. If it is pointing in the wrong direction, they may need to call an antenna installer to correct. If it is correct, continue to step 6 If the home has multiple antenna points, try the TV at another point. If the TV works at another point, then the problem may be only at the original point, and the customer will need to call an antenna installer to correct.
Finally, check if there are any power supplies or adaptors near the TV. Turn them off, and see if one may cause the TV not to tune. If all of the above have been checked, and the customer still can't tune channels, they will need to arrange a service call on the TV. Reply Loading Was this helpful? Yes it was, thank you No, I still need help.
Wanglese Level Superhuman. In response to Domin. Again, weird, as it is unlikely that 2 T-boxes would have the same issue Can you connect the T-Box to a second TV, even a neighbours if they are on the net? It's all weird. Any opinions I express or advice I give are purely my own, and don't represent Telstra.
Thanks for the reply. The 2nd TV is a great idea, ill go borrow the neibours this may get the new TV idea past the funding council in my house There is no HDMI splitter, i can try another HDMI cable, i kinda didnt bother when teh AVI cabling didnt work as well Ok testing another TV is the way to go, if it work's then i havean upbgrade proposal to put forward.
Let us know how you go. Probably not firmware, since as you say it worked up until Saturday. I've seen a HDMI port go weird, but never what you describe.
Domin Great news! I would not have suspected a HDMI cable. We will have to add that to our bag of tricks and things to watch for. To help us investigate, please contact Netflix Customer Service. If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.
If your browser is unresponsive and you are unable to use the Back button to return to the previous page, use this article instead. If you usually use a bookmark to visit Netflix, try typing www. If this resolved your issue, update your bookmark URL to www. In the Clear the following items from dropdown, select the beginning of time.
In the Time Range to Clear dropdown, select Everything. Under Details , uncheck everything except Cache. In the Obliterate the following items from drop-down, select the beginning of time. Select Reset Safari and uncheck everything except Remove all website data. Go to netflix. This will sign you out of your account. In the upper right corner of your browser, select Menu. If the problem is fixed when your security software is disabled, the software may be out of date or unintentionally interfering with Netflix.
Re-activate it, then contact the software manufacturer for help. The issue may be caused by adware installed on your machine. For detailed steps for resolving this problem, see our Ads and Pop-ups When Streaming article. If Netflix is unresponsive and you are unable to use your browser's Back button to return to the previous page, use this article instead.
From your browser toolbar, click the Chrome menu. Hover over History , then from the menu on the left, click History. In the Time Range drop-down menu, select All time. In the upper right corner of the browser, click Open menu. In the Time Range to Clear dropdown menu, select Everything.
Under History , uncheck everything except Cache. Click Settings. Under Browsing History , click Delete. Uncheck everything except Temporary Internet files and website files. In the upper right corner of the browser, click Settings and more.
Hover over History , then from the menu on the left, click Clear browsing data. Uncheck everything except Cached images and files and Cookies and other site data. In the Time range drop-down menu, select All time. Select Settings. Windows will check for updates.
If it doesn't, select Check for updates. From the items listed, right-click or press and hold on touchscreen devices on your preferred browser icon Netflix supports Internet Explorer, Firefox, Opera, and Google Chrome. If these steps allow you to stream TV shows and movies from Netflix. From the upper right corner of the browser, click Menu. From the Time range drop-down menu, select All time. If you're not already on the home screen, hold the PS button in the middle of your controller, select Quit , then select Yes.
Select Yes to confirm you want to download software. The Netflix app will now begin downloading. If you do not see the Netflix app, follow the steps below to download it from the PlayStation store. See Microsoft's Xbox support site for specific steps to resolve the error.
Netflix might not be playing because of an issue related to digital copy protection. To resolve the issue:. Contact the TV manufacturer for help. When you see the message Do you want to shut down your Kindle? Once the device is completely powered off, hold the Power button until you see the Kindle or Amazon logo. Open the App Store and search for "Netflix. If you can't find the Netflix app in the App Store, go to the Apple support site for help.
Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off. Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix from the home screen and follow the prompts to reactivate the app.
Highlight the Netflix app and press the star key on the remote. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it. If you can't access the power button or your TV doesn't have one, leave the TV unplugged for at least 3 minutes.
If you do not have a Tools button, proceed to the next set of troubleshooting steps. If you are still getting a black screen, please try Netflix again in 20 minutes.
It can take this long for the app to complete setup. If these steps don't help, Samsung may have other suggestions. Or, try watching Netflix on a different device. From the Netflix Home screen, select Settings or the Settings icon. On the sign-out screen, select Reset , Sign Out , or Deactivate. Turn off or unplug your smart TV. Turn your smart TV back on and try Netflix again.
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